Orders placed
Authorized Dealer
Current status
Sign in to unlock digital perks, track confirmed tube spend, view your active Collector rate, and see your next VIP milestone.
Orders placed
Confirmed tube spend
Active Collector rate
Tier 0 · All Registered Members
Every registered 21+ customer receives our standard member privileges immediately, no spend required.
Welcome to the ROOR family
Take 10% off your first order when you create a free account. No minimum spend required.
Valid for new members only. One use per customer.
High-resolution wallpapers designed for mobile and desktop displays, free for members.
Browse wallpapers ↓Access to private seasonal promo codes, limited warehouse sales, and first looks at clearance additions.
Browse sale pieces →A hand-selected monthly ROOR highlight showcasing artisan craftsmanship and setup inspiration.
View featured piece →Monthly member spotlight
Every month, we highlight a standout ROOR piece known for iconic performance and glassblower precision.
Shop this month’s pickDigital member library
Download original artwork and high-res photography optimized for mobile and desktop screens.
High-resolution downloads are reserved for registered members.
VIP Collector Status · Five Tiers
Qualifying tube purchases earn standing percentage discounts across all tubes and accessories for the full 12-month cycle, plus exclusive merchandise kits.
Drag to your yearly budget
Collector Program
Your first unlocked rate. The kit ships, 10% switches on, and every piece after this one costs less.
Ships once per term, on unlock
10% applied — tubes and accessories
Add-ons at your Silver rate
Collector Program
15% standing, and the kit steps up — including an in-stock glass ashtray pulled from available stock.
Ships once per term, on unlock
15% applied — tubes and accessories
Add-ons at your Gold rate
Collector Program
20% off tubes and accessories, all term. The complete ROOR kit ships on unlock.
Ships once per term, on unlock
20% applied — tubes and accessories
Add-ons at your Platinum rate
Collector Program
25% standing on the finest production glass in the world, plus the full maintenance kit.
Ships once per term, on unlock
25% applied — tubes and accessories
Add-ons at your Executive rate
Collector Program
The top status. A personal shopper on your account, 30% standing, and one ashcatcher every term matched to your piece.
Ships once per term, on unlock
30% applied — tubes and accessories
Add-ons at your Connoisseur rate
| Privilege | Member | Silver | Gold | Platinum | Executive | Connoisseur |
|---|---|---|---|---|---|---|
| Unlocks at (yearly tubes) | Free | $2,500 | $5,000 | $7,500 | $10,000 | $20,000 |
| Collector rate (tubes + accessories) | — | 10% | 15% | 20% | 25% | 30% |
| Digital wallpapers & deal drops | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
| Glass wand · stickers · bag | — | ✓ | ✓ | ✓ | ✓ | ✓ |
| ROOR 3-pack tin | — | ✓ | ✓ | ✓ | — | — |
| In-stock ashtray | — | — | ✓ | ✓ | ✓ | ✓ |
| Collectible water bottle | — | — | — | ✓ | ✓ | ✓ |
| Downstem cleaner + straw set | — | — | — | — | ✓ | ✓ |
| Personal shopper (concierge) | — | — | — | — | — | ✓ |
| Annual matched ashcatcher gift | — | — | — | — | — | ✓ |
Connoisseur only
The top tier isn't just a discount — it's service. Your ROOR personal shopper watches allocations, holds drops, and sources what your collection is missing.
Once per 12-month term, tell us the piece. We match the joint size and style — and it ships free.
Chosen for your next move
Every qualifying tube purchase builds annual Collector Status. Sign in for a recommendation matched to your exact tier gap.
Sign in for an exact match
Recommendations are estimates. Qualifying value and tier updates are confirmed after payment and adjusted for returns or refunds.
Program rules
All registered accounts receive instant access to digital wallpapers, monthly spotlights, and promotional deal drops.
Confirmed eligible tube merchandise only. Accessories and replacement parts do not add to qualifying annual spend.
Your unlocked Collector rate applies to both tubes and accessories across the entire catalog.
Your new tier activates after qualifying tube orders are confirmed. For new members, each 12-month status cycle begins on the account creation date and renews on that anniversary. Existing members begin a fresh 12-month cycle when the updated program takes effect.
Each unlocked status includes the ROOR perk kit shown for that tier. In-stock items such as ashtrays are subject to availability. Connoisseur Collectors receive one free ashcatcher matched to any piece, once per 12-month term.