Every ROOR® piece is shaped by hand, so it’s made after you order it — not pulled off a shelf. That’s what the wait is really for.

Tracking numbers can take a few days to update while your piece is still being finished by the artisan — that gap doesn’t mean anything went wrong.

We’re an authorized ROOR® retailer with a real phone line below — call anytime and we’ll tell you exactly where your order stands.

Once your piece is finished, it’s carefully packed and shipped with tracking, so it will show up here as soon as it’s on the move.